LITTLE, BETTER,
YELLOW, DIFFERENT
IN GUMBO AMERICA
As
advertising struggles in its latest crisis, David Lubars,
BBDO’s new
creative director, has a new, improved 99 44⁄100 percent pure
strategy
for saving it.
"This is America!
This is America!
Those people we showed
It's a gumbo America!"
The new creative director
of the most prestigious big advertising agency in
America is yelling into the telephone, making a case for one of his
ads. No, not yelling. Keening is more like it, like a Beat poet who has
somehow been trapped for years in button-downs and khakis, pretending
to be an executive, and has suddenly been released. He didn’t
plan
this. He had called planning to talk about new media and old media and
how half of America will have broadband by 2006
(“That’s a fact, not
some futuristic bullshit”) and how the ad agencies that
didn’t get it
risked “getting flushed down the twentieth-century
toilet.” But
somehow, the big theory has fallen by the wayside and we have gotten to
talking about a commercial by Fallon, the Minneapolis agency Lubars has
just come from. It stars a guy wearing a sweat-stained undershirt under
his torn, checkered Pendleton, sitting in a Barcalounger. The spot is
supposed to promote Citibank’s identity-protection program;
the guy in
the Barcalounger has had his identity stolen. He is sprawled on the
Barcalounger, holding a beer, but his voice is that of a Long Island
teen queen who just spent $1,500 of his money on a leather bustier. But
the commercial is not really about identity theft. It is about the guy
on the Barcalounger. Advertising’s great comic
characters—Wendy’s Clara
Peller or FedEx’s fast-talking John Moschitta—are
some of the great
grotesques of the century. And the guy in the Barcalounger is one of
the great grotesques of advertising, a big belch of a comic character.
Like all great funny commercials, it’s counterintuitive. It
shows a
person who’s ugly, funny, and dumb, whose identity (like most
of ours)
is not really even worth stealing, and asks the viewer to identify with
him.
So now David Lubars is
trying to dissect how it is
that a commercial can do that, and what comes out is, This is gumbo
America. “It’s not just telling the truth about the
product,” Lubars
explains, “but showing an understanding of how things really
are, not
some glossed-up whatever.”
The reason that David
Lubars
found himself answering questions about truth and “the way
things
really are” is that in June, BBDO North America—an
agency that Michael
Patti, himself a former BBDOer and now creative director of
Y&R,
calls “the most American of ad
agencies”—announced that at the end of
the summer, Lubars would take over as BBDO’s creative
director and
chairman. Pepsi, General Electric, FedEx: BBDO’s client
roster is a
list of many of the great prestige accounts in the ad world, big
advertisers with a history of high-profile, award-winning commercials.
Lubars
is taking the job at a moment when advertising is in the midst of one
of its periodic creative perturbations. Just as years ago advertisers
realized that banging audiences over and over with a catchy tagline
(“Ring Around the Collar”—the famous BBDO
campaign for Wisk—never
brought the detergent anywhere near its main competitor, Tide), ad
agencies are currently overwhelmed with the suspicion that the language
of contemporary ads—the catchy tagline, the celebrity put in
a funny
situation, the twist ending, even the TV commercial
itself—doesn’t work
like it used to. Ad-agency executives saw numbers that claimed to show
that young beer-and-car-buying men were deserting television for the
pleasures of PlayStation and online porn. They looked at Google, a
company that became the star of the Internet while selling
“ads” that
consisted of nothing but three lines of text. They all got TiVo, and
started talking about how they could TiVo the shows and TiVo past the
commercials. And they sighed over the teenage kids, who just
didn’t
seem to care anymore about perfectly good, clever, glossy TV
commercials. “How am I supposed to communicate with someone
who is used
to writing ‘I wnt2cu’?” asks noted adman
Jerry Della Femina.
And
indeed, if this is a transformative moment in advertising, arguably
nobody has more at risk than BBDO. The history of BBDO is more or less
the history of American advertising. The product of a 1928 merger
between the George Batten agency and Barton, Durstine & Osborn,
BBDO—as with USX, the letters technically no longer stand for
anything
at all, but simply refer in a stylized way to a storied
history—was one
of the first big agency to be located on Madison Avenue, and one of the
few big agencies to survive not only the “Ring Around the
Collar” age
of sledgehammer advertising but all the creative upheavals that came
before and after. Longtime BBDO chairman Phil Dusenberry came up with
“We bring good things to life” and the Pepsi
Generation, the campaign
that was the first to tell us not only what we should want but who we
should want to be.
Dusenberry retired in
2002, and
suddenly it was pretty evident that BBDO’s work for its
biggest clients
was feeling old again. The Pepsi ads that used to sell youth were
selling nostalgia. The new generation—today’s new
generation, not the
“New Generation” of
1970-something—didn’t need to see Britney Spears
putting on period outfits to promote Pepsi. Since when was Pepsi about
nostalgia? They didn’t get the joke when they saw a
middle-aged Peter
Fonda rocking out to “Born to Be Wild.” Or, worse,
and more likely,
they didn’t recognize Peter Fonda. Dusenberry stood both for
a style of
doing business and a style of making commercials. He was neatly
pressed, conservative (Dusenberry had worked on Reagan’s
reelection
campaign). For public consumption, BBDO’s motto—who
has a motto
anymore?—was “The work, the work, the
work.” Inside, though, Dusenberry
was credited with less lofty slogans: “If you don’t
come in on Sunday,
don’t bother to come in on Monday.” Or,
“BBDO: bring it back and do it
over.” Under Dusenberry, BBDO had more polished, glossier
commercials,
more big-name stars (Britney Spears, Derek Jeter, Cindy Crawford) than
anybody else. It bought more ads during the Super Bowl. (Advertising on
the Super Bowl “says you’ve arrived,”
Dusenberry and his longtime
lieutenant, Ted Sann, wrote in the introduction to a coffee-table book
about Super Bowl commercials.)
Dusenberry left
BBDO’s
creative department in Sann’s hands. Cultured, reserved, one
of the few
intellectuals in the ad business, Sann was a talented admaker
who’d
been instrumental in twenty years of Pepsi advertising. He was also one
of the last true believers in the celebrity-driven commercial. Sann
lasted two years. This May, Allen Rosenshine, the longtime chief
executive of BBDO Worldwide (the international company that owns BBDO
North America), stepped aside for Andrew Robertson, a 43-year-old
Englishman with a yen for big-think theory and a habit of firing off
masses of statistics about the evolving State of the Media. The first
thing that Robertson did was fire Ted Sann, an event that was greeted
by the business press with a combination of shock and bloodlust.
Among
the possible choices to head a big New York agency, Lubars had a number
of compelling qualifications. After rising through jobs at Chiat/Day in
Los Angeles and the Providence shop Leonard/Monahan (briefly called
Leonard Monahan Lubars & Kelly), Lubars had taken the top job
at
BBDO’s small West Coast office in the mid-nineties. Though he
had
already built up a relationship with Rosenshine, Lubars left BBDO to
take the top creative job at Fallon Worldwide, a midsize agency that,
like a number of similar ad agencies (San Francisco’s Goodby,
Silverstein, or Wieden + Kennedy, Nike’s Portland shop) whose
names
tend be prefaced with the words creative,
nimble, and, most of all,
award-winning,
had carved out a niche for itself as a go-to place for clients looking
for more innovative fare than the bigger New York or Chicago agencies
could deliver. The off-kilter ads that Fallon made under
Lubars—such as
the Citibank spots—were the opposite of BBDO’s
slick extravaganzas.
Lubars’s
new-media credentials were also impeccable. Every news report made a
point of talking up a special award, the Titanium Lion, given to Fallon
at the Cannes advertising festival in 2003, for a series of short films
made by bona fide Hollywood directors (Guy Ritchie, John Woo, John
Frankenheimer) to promote BMW cars—movies that were
distributed over
the Internet. BBDO presented Lubars to the world as the guy who was
going to lead the New York agency into the brave new scary beautiful
world of
TV-Internet-telephone-plus-all-the-other-appliances-we–haven’t-yet-thought-of
“convergence.” Within the advertising world, Lubars
was well regarded
by his peers. “To be a creative director requires creativity,
leadership, and vision,” says Gerry Graf, a senior BBDO
creative
director who left last year to take the top creative job at Chiat/Day.
“[Lubars] has all of those.”
In
the middle of July, I met David Lubars in Minneapolis. At the time, he
was shuttling between New York, Minneapolis, and Los Angeles,
essentially working for both Fallon and BBDO simultaneously. I already
had some idea of what to expect. Lubars had called me just after
returning from this year’s Cannes awards. He was as earnest
an adman as
you’d ever want to meet. Though he has worked on any number
of funny
commercials, he is not funny in conversation. He can sound, on the
contrary, like he is reminding himself to make small talk because
he’s
been told that making jokes early on will facilitate communication
later. (“How was Cannes, David?”
“Terrible. Twenty hours of meetings.
I. Was so busy. That. I forgot. To look at the beach. To see. If there
were any topless women.”)
In person, Lubars is tall
enough
that he slouches to compensate, making him always seem ready to burst
out of the limited space he is taking up. The cocked eyebrows that can
make his face look sinister or skeptical in publicity stills make it
expressive up close. He gets impatient easily; making a cell-phone call
from an airplane sitting on the runway, he sounds just about ready to
demand that the crew let him off right then and there. The impatience,
and also a compelling intensity, come out when he is
talking—as he
often is—about how the rest of the ad industry
doesn’t get it. He
refers to his general distractedness as “my ADD”
and swallows bunches
of multicolored vitamins, as if ordinary food were not quite enough to
sustain the Lubars pace.
Lubars insists that he
does not
think of himself as “the savior” of the ad
industry, but does it in a
way that tends to reinforce the idea that’s exactly what he
is. “People
ask,” announces Lubars, “
‘Who’s going to be the savior of this tired
old industry?’ To me, it doesn’t need a
savior.” When he really gets
going, there is a swagger to his language. He will talk up the wonders
of new media while slamming the idea that, Internet or no Internet,
TiVo or not, everything has changed so completely that a smart
advertising guy can’t make it all right.
“Technology experts were all
saying, ‘We’re the new marketing and these old
bloated gasbag
traditional TV agencies are going to go away,’ ”
Lubars recalls. “I
said to myself, ‘I don’t like this, and I
don’t believe it.’ There’s
been 100-plus years of marketing knowledge. There’s a craft
to it,
there’s an art to it. You can’t just learn how to
do it because you’re
on the Internet. But what they’re doing on the Internet, I
can learn
that.”
One word that is big in
Lubars’s vocabulary is shill.
It gets turned into the noun shilliness,
the adjective shilly,
and a host of separate verb forms—to
shill, to be shilled, to shill at.
There is no greater term of contempt to Lubars. Shilliness encompasses
a whole host of possible practical and moral failings in
advertising—to
be untrue, strident, hackneyed, unconvincing, obvious.
“Remember the
thing in Wayne’s
World,” Lubars asks
me, “where the guy says,
‘All this commercialism, I can’t stand it,
it’s giving me a headache,’
and he’s wearing a Reebok hat and jacket? And the other guy
goes,
‘Here, try this—Nuprin: little, better, yellow,
different.’ ” Lubars
sees his project—sees the project of advertising—as
getting beyond
little-better-yellow-different. Lubars leans in to make his point:
“I’m
saying, give the audience something real. Something that’s
really
entertaining and cool. Something I wouldn’t mind doing for
ten minutes
of my private life.”
Inside
ad-agency executive suites, the notion that those ten minutes of
private life are an increasingly valuable commodity has become the
central, deeply worrying tenet of the conventional wisdom. Sitting in
his office this summer, Lubars’s new boss, Andrew Robertson,
preternaturally tan and exuding the kind of boisterous confidence you
used to find in dot-com mini-moguls, fired off statistics at me in a
practiced and effective routine: Number of channels in the average
American home was 14, now 91. Pounds of junk mail every year was 180,
now 340. And the amount of time spent with all media has gone up from
60 hours a week to . . . 60 hours a week. The great fear of advertisers
is not simply that their audiences want to see ads in some new form. It
is that they don’t relate to ads at all.
“There’s nothing scarce now
about the media. What is scarce now,” says Robertson,
“is attention.
Consumer attention.”
The Problem of Consumer
Attention—the
question, that is, of how you get consumers to give you 30 seconds of
time, a minute, or even ten minutes in a world of expanding choices and
fifteen-second cuts is the obsessive concern of ad agencies today. The
dangers on the horizon—technology, the proliferation of
media, the hot
new creative agencies in places like Miami—multiplied like
the Indians
coming over the hill. Stories of the rare ad that breaks through the
clutter—the more oddball the better—are passed
around like Harvard
Business School case studies. Had I looked at Subservientchicken.com,
Burger King’s Website plugging “chicken your
way,” Robertson asked me.
He looked at me with surprise and some pity when I told him I
hadn’t.
“Well, the most important thing about it,”
Robertson told me, “is that
100 million people have spent seven and a half minutes each on
it.”
In
fact, the number of people who’ve looked at
Subservientchicken.com is
closer to 11 million than 100 million, which only emphasizes the
desperation the ad industry feels to find
something—anything—new. And
that’s where Lubars’s promise comes in. Lubars
sometimes refers to the
audience as “victims” of advertising. If the
problem with advertising,
the old advertising, the advertising that played to a captive audience,
is that it shills, that it sells too hard, in David Lubars’s
world the
way to get past consumer indifference is to stop selling. It is not to
make advertising but to make entertainment that happens to sell stuff.
“The audience is very sophisticated,” he says.
“They like marketing,
and they’re willing to play the game. But they’re
willing to play the
game right. ‘Truth. Don’t bullshit me.’
”
In the most
successful ads from Lubars’s tenure at Fallon, the sales
pitch can feel
snuck in. Often you will not know what is being advertised until the
end: Only in the last seconds of the identity-theft commercials do you
see the Citibank name. Other commercials look like public-service
announcements. And then, of course, there are the BMW films. In
Minneapolis, Lubars told me that the BMW films were about
“reversing
the polarity” of advertising. It is one of the big Lubars
themes—if the
advertising doesn’t reach the audience, let the audience come
to the
advertising. On the one hand, they take the age-old approach taken by
ad agencies that want to prove their creative chops—hire a
big name
director, make a mooo-viiiee, not just a commercial. And on the other,
of course, they do it online, giving top brass the ability to reassure
the clients that they are indeed in this great new world. So they
satisfy both the right-brain half of the advertising mind that wants to
be taken seriously for the “creative” work and the
left-brain half that
talks about consumers and technology and marketing communications.
In
Lubars’s world the commercial is one extended anecdote, the
pitch
almost an afterthought. Nothing in the Citibank identity-theft
commercials gives away what is being sold until the Citibank logo comes
on in the last seconds of the ad. Ads like that essentially invite the
audience into a world that has its own logic. They are a chance to
entertain or “to show how things really are.” They
don’t shill. And so
they give voice, in some sense, to every ad guy who has hated his job
and every television watcher who has ducked out to get some chips
during the commercials. “Selling stuff is not my
job,” Lubars told me
in New York. “My job is to create a lifelong partnership
between brand
and consumer. It’s like a marriage. You get married, you make
this
promise to each other, and then you help each other for the rest of
your lives. You do things for each other. My job is to be the
connective tissue in that marriage.”
That is the ultimate
David Lubars promise. The ad agency’s job isn’t to
nag us to buy
products but to act as the broker between our trust and the Brand
Promise. It’s advertising that, to take a page from another
Citibank ad
that Fallon made, says thank
you. It’s a lovely
vision: morning again in the advertising world.
When
Lubars and I discussed where to meet in New York, he told me that he
had grown up in Brooklyn; I suggested that we meet there. His press guy
countered with the Brooklyn Diner, a theme restaurant on 57th Street
and Seventh Avenue. You don’t have to be a big-deal French
philosopher
to notice that the substitution of Brooklyn Diner for Brooklyn reflects
some deep-seated simulation-versus-reality issues.
This
summer, I sat at Michael’s, the midtown restaurant that is
the
unofficial club of New York’s media elite and their
consiglieri, with
Phil Dusenberry. Dusenberry was one of the key figures in the
transformation of advertising from what he describes as “the
three-martini lunch and eighteen holes of golf and making the clients
feel comfortable” to a “big-time
creative” endeavor. Inside the little
BBDO universe, the talk was of whether Dusenberry had known what was
going down with Ted Sann, but Dusenberry himself was more willing to
talk about the big-picture history of advertising than the daily
play-by-play. He had resigned himself to the idea that the
adman’s
creative life was finite. “If you want to talk to young
people,”
Dusenberry told me, “you need young people working on the
account.” He
had arrived in the Town Car that whisks him between appointments; he
was working, he told me, on a documentary of Ronald Reagan’s
funeral.
And
yet it was on the old subjects of manipulation and
persuasion—the
brand, the brand, the brand—that Dusenberry remained almost
weirdly
eloquent. There we were at Michael’s, a place set up in such
a way that
you can see just about everybody from every table, and Phil Dusenberry,
small, well kept, elfin in a blue polo shirt, sat declaiming over his
bacon and eggs with his hand over his heart. “Every great
advertising
campaign has at the heart of it the true essence, the true substance
that makes a promise to the consumer, that makes you want to have this
brand,” Dusenberry said. “It makes you feel
something about the brand.
Something good, so that when you’re in the supermarket going
down that
endless aisle of endless products, you’re reaching for one of
them
mainly because its advertising has reached you on an emotional level.
You don’t think about it intellectually. You don’t
think, ‘Is this 5
percent better or 10 percent whiter?’ You’re
reaching for it because it
made you feel something in here.” He raises his hand to his
heart. “It
made you feel something good.”
Some
days earlier, Lubars had called to quiz me about other people I was
interviewing. He’d heard that I had called Phil Dusenberry
and BBDO New
York vice-chairman Charlie Miesmer. This struck Lubars as a waste, or
at least a misuse, of time. In Lubars’s view, the
story—the real
story—was about the future of the media. “When I
see you’re calling
Phil Dusenberry, or Charlie Miesmer, I wonder where you’re
going,”
Lubars told me. “They don’t know about this stuff.
This is what I’m
coming to teach them.”
It’s easy to
see the ascendancy of
David Lubars at BBDO in exactly these terms: new versus old. Many
observers have even mistaken it for the battle of creative Light
against musty Darkness. Fallon, the agency that BBDO recruited Lubars
from, looks the way an ad agency is supposed to look, the way it looks
in Fast Company.
There is a small indoor basketball court and,
in one office, a mini shooting gallery with Osama bin Laden targets.
(Red rock-’em-sock-’em America meets Blue
funky-ad-agency America.)
Instead of cubicles, there are “curvicles,” and the
whole place is
creative in that no-right-angles kind of way, complete with gewgaws
like foosball tables and binoculars affording an expansive view of the
beautiful, jagged landscape of Minneapolis’s abandoned
factory
districts. Everybody looks simultaneously creative and athletic, and
generally appears capable not only of writing but of appearing in a
commercial for upscale youth-oriented products.
BBDO, on
the other hand, looks, as Gerry Graf puts it, like an insurance
company. Its corporate structure is almost comically opaque; BBDO North
America is part of a worldwide ad-agency holding company called BBDO
Worldwide, which is the biggest part of a still bigger holding company
called (cue ominous music) Omnicom. No longer located on Madison
Avenue, it is now headquartered instead in the UBS building on Sixth
Avenue, a place whose one whimsical touch is a set of slightly creepy
40-foot-tall nutcrackers that guard the entrance at Christmastime.
BBDO’s industry reputation for vicious intra-office politics
is so
widespread that BBDO executives feel compelled to offer unprompted
denials—which actually manage to reinforce it.
“You’ve heard that we
have a reputation as being contentious and competitive,” says
Charlie
Miesmer, who has worked at BBDO for 35 years and is close to Ted Sann.
“That’s because we’re hard on people who
come here with big reputations
and don’t live up to them.”
But in one key sense, the
similarities between the 68-year-old Dusenberry and the 45-year-old
Lubars—a guy who urges you to listen to the Brian Jonestown
Massacre
(“Keeping music evil,” according to the
BJM’s Website)—are greater than
the differences. Lubars himself often casts the difference between him
and other senior advertising execs in generational terms.
“They’re 65,
they don’t need to figure out this new world. I’m
45, I can’t afford
not to.” And yet both Lubars and Dusenberry represent the
great
conviction of American advertising, that certainty in the elusive Brand
Essence—that great striving for reality and sensitivity and
authenticity that makes Heineken proclaim that it is
“true” and Coke
throw up cinéma vérité spots telling
you it is “real.”
Consider
two recent Fallon ads. The first, nominated for an Emmy (yes, there is
an Emmy for advertising), is wordless. It consists of a charming if
saccharine cartoon showing a man dressing up in a suit and getting on a
plane for a job interview, worrying about his mismatched shoes. At the
end, the United Airlines logo appears on the screen. It’s a
campaign
that Lubars loves. “It’s beautiful, it’s
emotional, it’s sentimental,”
he says. “That won’t win awards, but I love that
campaign.”
The
second is for Subway restaurants. Subway’s newest
spokesperson, the
12-year-old, formerly overweight Cody, is filmed in soft focus, talking
about how much it sucked to be fat. “When my brother would
have friends
over, I’d stay up in my room,” Cody says,
“afraid they’d call me fat or
something. I’m Cody. I’m 12 years old.”
More scenes of Cody running
around trees and creeks. Finally the message, as Jared Fogle,
Subway’s
weight-loss-marvel spokesperson, comes onscreen clutching a pair of his
own huge pre-weight-loss pants. Voice-over: “More than
anything, we
want your children to live long and healthy lives.”
Really?
What about selling chicken-teriyaki sandwiches? It’s as if
the business
of Subway is selling sandwiches but the essence of Subway is caring
about your children. The business of United is flying planes and
staying out of bankruptcy, but the essence of United is caring about
your stupid job interview. “My job,” says Lubars,
“is to bring out the
magic and power of the brand.” The magic, the power of the
soda, the
insurance plan, the sleek silver car (surely that has a spirit!), the .
. . the animating spirit of the branded beverage?!
The
hottest ad agency in the country right now is probably Crispin Porter
Bogusky, a Miami outfit that does work for Ikea, Burger King, and
BMW’s
Mini—and, as it happens, is the agency that put together
Subservientchicken.com. Now, in the ad world,
“hottest” means a number
of things. Crispin Porter’s reputation rests in part on the
sheer
craziness of its ads. There is a certain school of
advertising—BBDO’s
own commercial for Pepsi Twist, for example—where the humor
depends on
a last bit that “undermines” expectations. It has,
so to speak, a punch
line. But one of the things that makes CPB’s commercials so
popular
with cognoscenti is that the whole commercial is the punch line. The
Burger King commercial starts with the guy sniffing his attractive
co-worker’s discarded Whopper wrapper and devolves from there.
But there’s
another thing about Crispin
Porter’s ads that makes them stand out. They do not pretend
to be
anything but what they are. They do not claim that Burger King or Ikea
or BMW “understand” you or claim that they
“care.” “What if McDonald’s
ran a campaign that told the truth?” quips memoirist Augusten
Burroughs, who spent eighteen years in the advertising industry.
“
‘We’re greasy and salty and dirt-cheap, and
we’re open after the bars
close!’ ” CPB’s commercials come
surprisingly close to doing that. They
assume that everyone who sees an advertisement understands the basic
fact that it is an advertisement. Says Alex Bogusky, CPB’s
creative
director: “I don’t mind looking like
we’re selling something. I just
want to make sure everyone’s in on the joke. Everyone is
having fun
with it. The consumer is there, and they know we’re trying to
sell a
Mini. Why else would we be there, y’know? And we know that
they know.”
There
is an award-winning CPB commercial (directed by Spike Jonze, it should
be noted—there is no agency that has yet proved immune to the
charms of
having an Academy Award–nominated director) for Ikea called
“Lamp.” A
woman takes a lamp out of her living room and leaves it out on the
street. Rain starts falling. Sad music plays. The lamp’s
curve makes it
look like it is hunched against the rain, weeping.
Finally—this is one
of those spots where the twist is at the end—a portly Swede
comes out,
his hair matted by the rain, and screams at the camera: “Many
of you
feel bad for this lamp. That’s because you’re
crazy! It has no
feelings! And the new one is much better.” It might be the
most
effective takedown of advertising ever done. “Lamp”
(which,
predictably, given the classic advertising ambivalence about
advertising, walked away with a prize at last year’s Andys)
is the best
takedown of commercials ever because it undermines the whole religious
idea of the Brand Essence. “Lamp” might be the
perfect commercial for
the new world. The one in which everybody, even the
15-year-old—especially the 15-year-old—knows, and
knows that the people
making the commercial know that they know. It says that a lamp is a
lamp is a lamp. It has no other essence. Even when it comes from the
people paying for the commercial.
Before
Lubars left Fallon, he had been working on a project that would have
been perhaps the ultimate multimedia advertising coup. Having hired
big-name directors to make movielike BMW ads, Lubars was hoping to come
full circle and turn the BMW commercials into a full-scale theatrical
movie. The movie would keep the mini-films’ star, Clive Owen.
Fallon
would “produce.” There was even a big-deal
Hollywood agent involved,
Spencer Baumgarten of Endeavor. (Lubars: “The hottest agent
in
Hollywood.”)
I called Baumgarten to
talk about the movie;
I surmised that in a feature-length production, “the
car” would no
longer be the star. I imagined something like James Bond (whom Clive
Owen’s BMW-film character is very consciously patterned on).
No, no,
Baumgarten corrected. Of course the car would still be the star.
The
car was the movie, the movie was the car, and the movie was the ad.
Naturally, Baumgarten explained, “you don’t want
anything in the
concept of the movie that will offend potential BMW buyers.”
The movie,
he continued, “would send an incredibly strong subliminal
message of
BMW.” The irony is too obvious to play up and too extreme not
to
mention. Start with advertising that tries not to sell, a creative
director who wants to show—really wants to show—how
things really are,
put it all through the Brand Essence machine, and you come out with
talk of subliminal advertising. “Real is back, authenticity
is back,”
says Augusten Burroughs of today’s advertising climate.
“Agencies say,
‘We’re just being real here, we’re just
being honest.’ They polish it
up, and make it as far from real as possible.”
Advertising
is the ultimate reinvention industry. Everybody who has spent any time
in that world is hardheaded about that. Says BBDO’s Charlie
Miesmer,
“There was a creative revolution in the seventies and there
was one in
the eighties,” he says. “There will be another
creative revolution
because creative revolutions are responses to the public’s
perception
that the work sucks.” Lubars himself uses the reinvention
word when
talking about what he’s trying to do at BBDO, comparing it to
what the
Beatles did with Sgt. Pepper.
“They thought their name was passé,” he
says, “so they said, ‘Let’s reinvent
ourselves as this psychedelic band.’ ”
It’s
hard not to sympathize at least a little with Lubars. The bottom line
is that you cannot fail to like something about a guy with enough of a
sense of humor to take his philosophical cues from Wayne’s
World and worries that making
bad ads is “polluting the culture with crap.”
Another
way of looking at this is that reality is BBDO’s new brand
image, and
Lubars its representative—the new, improved, 99
44⁄100 percent pure
adman. But eventually, advertising being advertising, the brand
image—reality—will have to be reinvented.
You
can also find this story here
at New York Magazine.
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